Legal

Privacy Policy

Last updated: October 18, 2026 · Effective immediately

1. Who We Are

EcomsHub ("we", "us", "our") is an eCommerce growth agency helping brands scale on Amazon, Noon, Trendyol, and other marketplaces across Egypt, Saudi Arabia, the UAE and Africa.

Our website is https://ecomshub.com. For privacy enquiries, contact us at [email protected].

2. Information We Collect

We collect information you provide directly when you:

Complete the "Get a Custom Quotation" form (name, email, phone number, business details)
Send us a message via WhatsApp or email
Contact us through any other channel on this site

We also collect information automatically when you visit our site:

Pages visited, time spent, referring URL
Device type, browser, operating system
IP address and approximate location (country / city)

3. How We Use Your Information

To respond to your enquiry and provide you with a custom proposal
To contact you via email, phone or WhatsApp about our services
To improve our website and understand how visitors use it
To show you relevant ads on Meta (Facebook / Instagram) and Google
To comply with our legal obligations

4. Third-Party Services

We use the following third-party tools that may collect data about you:

Google Analytics 4 — website traffic analytics (Google LLC, USA)
Meta Pixel — ad performance measurement and remarketing (Meta Platforms, USA)
WhatsApp — direct messaging (Meta Platforms, USA)

Each of these services has its own privacy policy. We encourage you to review them.

We do not sell, rent or share your personal information with any third party for their own marketing purposes.

5. Cookies

Our site uses cookies. When you first visit, a cookie consent banner lets you choose which categories to allow: Necessary (always active), Analytics (Google Analytics 4), and Marketing (Meta Pixel). Analytics and marketing cookies are placed only after you give consent. You can review or change your preferences at any time using the cookie settings icon (⚙) in the bottom-left corner of any page. See our Cookie Policy for full details.

6. Data Retention

We retain your contact information for as long as necessary to provide our services and for up to 3 years after our last interaction, unless you ask us to delete it sooner. Analytics data is governed by the respective platform's own retention policies.

7. Your Rights

You have the right to access, correct, delete, or restrict how we process your personal data. To exercise any of these rights, email us at [email protected].

8. Security

We implement reasonable technical and organisational measures to protect your personal data. No method of transmission over the internet is 100% secure, however we take data protection seriously.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page. The "Last updated" date above shows when this version was published.

10. Contact

Privacy questions? Contact us at [email protected] or by phone at +20 10 9756 0911.