Service

Operations &
Supply Chain

Demand planning, stock allocation, fulfilment and last-mile performance managed end to end — so availability, lead times and delivery SLAs hold up as volume grows across every channel and market.

What we manage

Demand planning

Data-driven forecasting across channels, categories and seasonal periods — so purchase orders go out on time and stockouts don't cost you the buy box or the sale.

Inventory allocation

Stock split strategy across marketplace fulfilment centres, 3PL warehouses and owned stores, prioritised by velocity, margin and platform SLA.

Fulfilment management

End-to-end management of FBA (Amazon), FBN (Noon), 3PL providers and direct fulfilment — inbound planning, quality checks and shipment tracking.

Last-mile & returns

Carrier selection, cut-off management and returns processing coordinated to protect delivery promise rates and customer satisfaction scores.

WMS & ERP integration

Connecting warehouse management and ERP systems to marketplace feeds and owned store platforms so stock levels are accurate and order routing is automated.

Supplier coordination

Lead time tracking, purchase order management and supplier performance reporting — so the supply chain feeds the commercial plan rather than bottlenecking it.

Markets we operate in

Egypt · Saudi Arabia · UAE · Kuwait · Qatar · Bahrain · Oman · Jordan · Morocco · Pan-Africa

We work with local 3PL and last-mile providers in each market, managing them as part of one accountable operation rather than leaving coordination to you.

Deliver on every promise

Tell us your current fulfilment challenges and markets — we’ll map the operational gaps and the fix.

Book a free strategy call →